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Our services

Three ways to work with us

Hand us your customer operations or your IT help desk end to end, or let us build and manage the team that runs them for you. Whichever you choose, you get the same multilingual people, processes and quality standards.

Discuss your needs
CX, Multilingual & Omnichannel SupportCustomer Service OutsourcingExceptional 24/7 omnichannel customer care in 12 languages — from first contact and complaints management to client relations and back office.Customer serviceLevel 1 & Level 2 Help DeskIT Support OutsourcingTechnically trained, multilingual agents run your IT help desk for customers or employees — resolving issues at level 1 and level 2 in your own tools, and escalating the rest to your engineers.Explore IT supportTalent Sourcing & OutstaffingStaffing ServicesScale your team on demand with dedicated, fully trained specialists — we handle recruitment, payroll and compliance while you keep control of the work.Explore staffing

Choose Customer Service Outsourcing if…

  • you want an outcome — answered customers, resolved tickets — not headcount
  • you need 24/7 coverage or many languages without building it yourself
  • you prefer we own the processes, tools, QA and reporting

Choose IT Support Outsourcing if…

  • your customers or employees need help with software, devices or accounts
  • you want level 1 and level 2 resolved before anything reaches your engineers
  • you need a multilingual help desk working in your own ITSM tools, against your SLAs

Choose Staffing Services if…

  • you want to direct the people day to day, inside your own processes
  • you’re facing seasonal peaks, a new project or high turnover
  • you need recruitment, payroll and compliance taken off your plate