BUSINESS PROCESS OUTSOURCING (BPO SErvices)
We deliver customer experience in clusters of operating excellence and multicultural expertise. We talk business to business, but we serve people with needs.
Through multicultural delivery centers across the region and with high expertise in „rare” East European languages, our company supports skills in 28 languages and 40 countries.
We’re an independent player in BPO, with a DNA that combines the best of both worlds: Western standards meet Eastern mindset to forge a company that is skilled in technology and cosmopolitan in behavior, hardwired to make performance across the globe. We mix hard and soft skills in a unique imprint of personality that delivers value.
Beyond standards respected and protocols delivered, the clients of our clients feel the human at the other side of the line, no matter how stretched the line is. They feel listened to and best serviced through relevant, efficient and last, but not least, human interactions. We talk business, but we serve people.
Euroanswer works within the ITIL framework and utilises ITSM tools to deliver value to our clients. We follow best practices for planning and managing changes to eliminate business disruption, and establish availability, security, capacity, and continuity benchmarks to ensure we consistently provide best-in-class services and customer experience excellence.